# Resgrid > Open source computer aided dispatch (CAD) and department management for first responders. Resgrid is a software-as-a-service (SaaS) platform providing computer aided dispatch (CAD), personnel management, scheduling, and unit tracking for volunteer fire departments, EMS agencies, search and rescue teams, and CERT organizations. ## Key Facts - **Type**: Open Source SaaS Platform - **Primary Users**: Volunteer fire departments, EMS, search and rescue, CERT teams - **Pricing**: Free plan for up to 10 users; paid plans with unlimited users starting at $499/year - **Self-Hosting**: Available via Docker, Windows Server, or Azure - **API**: Full REST API available - **Mobile Apps**: iOS, Android, Web, Windows, and macOS (Responder and Unit apps, built with React Native) - **Hosting**: Microsoft Azure with 99.99% uptime ## Core Features - Computer Aided Dispatch (CAD) with custom call types and priorities - Live mapping with personnel and unit location tracking - Personnel management with certifications, files, and emergency contacts - Shift scheduling and availability tracking - Messaging and notifications (push, email, SMS) - Unit/apparatus management and tracking - Custom workflows, statuses, and role definitions - AI integration via Model Context Protocol (MCP) server - Open source codebase with full code access ## Pages - [Homepage](https://resgrid.com/) - [Features](https://resgrid.com/features) - [Pricing](https://resgrid.com/pricing) - [About](https://resgrid.com/about) - [Contact](https://resgrid.com/contact) - [Apps](https://resgrid.com/apps) - [Support](https://resgrid.com/support) - [Open Source](https://resgrid.com/open-source) - [MCP Server](https://resgrid.com/mcp) - [Security](https://resgrid.com/security) - [Compare](https://resgrid.com/compare) - [Hall of Fame](https://resgrid.com/halloffame) ## Feature Pages - [Dispatching & CAD](https://resgrid.com/features/dispatching) - [AVL & Unit Control](https://resgrid.com/features/avl-units) - [Personnel Management](https://resgrid.com/features/personnel) - [Shift Management](https://resgrid.com/features/shifts) - [Mapping & Live Ops](https://resgrid.com/features/mapping) - [Messaging & Voice](https://resgrid.com/features/messaging) - [Workflow Engine](https://resgrid.com/features/workflows) ## Comparisons - [Resgrid vs Active911](https://resgrid.com/compare/active911) - [Resgrid vs IamResponding](https://resgrid.com/compare/iamresponding) - [Resgrid vs Bryx](https://resgrid.com/compare/bryx) - [Resgrid vs First Due](https://resgrid.com/compare/first-due) - [Resgrid vs ESO](https://resgrid.com/compare/eso) - [Resgrid vs D4H](https://resgrid.com/compare/d4h) - [Resgrid vs PagerDuty](https://resgrid.com/compare/pagerduty) - [Acquired by Private Equity](https://resgrid.com/compare/acquired-by-private-equity) ## Legal - [Privacy Policy](https://resgrid.com/privacy) - [Terms & Conditions](https://resgrid.com/terms) - [Vulnerability Disclosure Policy](https://resgrid.com/disclosures-policy) - [Subprocessors](https://resgrid.com/subprocessors) ## Contact - Website: https://resgrid.com - Email: team@resgrid.com - GitHub: https://github.com/Resgrid