Resgrid vs ESO Solutions

ESO is a data powerhouse, but Resgrid keeps your daily operations moving. Discover the difference between administrative software and operational software.

Operational Focus

ESO is designed for billing and state reporting. Resgrid is designed for the firefighter and paramedic in the field.

Real-Time Dispatch: Resgrid gets the call to the phone faster. Our dedicated CAD capabilities are built for speed, not just data entry.
Custom Workflows: Don't force your department into a "Standard" workflow. Resgrid allows you to define custom statuses, priorities, and unit types.
Simpler Mobile App: Our app is designed for one-thumb use. Status in, get the map, get to the scene. No complex forms to fill out while driving.
Transparent Pricing: No "Request a Quote" optimized to extract the maximum budget. Our pricing is public, fair, and flat.

Did you know?

You can use Resgrid alongside ESO. Use Resgrid for dispatch and personnel logistics, and use ESO for your ePCR and NFIRS reporting. Resgrid plays nice with others.

More capabilities for this operation

Connect more of your operational work in Resgrid. Explore each module for scope and availability.

Readiness Management

Recurring checks, preventive maintenance and accountable work orders connected to Resgrid units, assets and teams.

Core capabilities with an optional paid add-on

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Inventory Management

Location-aware stock, issuance, serialized assets, transfers, costing and immutable inventory history inside Resgrid.

Included in the core platform

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Records Management System (RMS)

Configurable records, NERIS-ready workflows, revisions, field capture, search, retention and evidence connected to CAD.

Included in the core platform

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Workforce & Business Operations

Preplans, customer billing, deployments, credential compliance and protected workforce costing tied to actual Resgrid operations.

Core capabilities with an optional paid add-on

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