Communication Built In
No third-party chat apps or expensive radio systems needed — Resgrid includes messaging, chat, and voice as core features.
Internal Messaging
Send messages to individuals, roles, or entire groups. Track who read and responded. Get notified via push, email, and SMS so no message goes unnoticed.
Real-Time Chat
1-on-1 and group chats with full history. Start new conversations instantly, see who's online, and communicate in real time from web or mobile.
RSVP & Acknowledgment
Use the RSVP feature to get quick yes/no responses to messages. Track exactly who read, responded, and what they said — all in one view.
Push-To-Talk Voice
Built-in voice channels replace handheld radios. Create up to 50 channels, see active users per channel, and communicate worldwide with just a data connection.
Multi-Channel Notifications
Every message can trigger push notifications, email alerts, and SMS messages simultaneously. Notification rules ensure the right people get the right alerts.
Cross-Platform
Use messaging, chat, and voice from the web application, iOS, Android, or desktop. Every platform syncs in real time for a seamless experience.
Messaging & RSVP
The built-in messaging system lets you send structured messages to any combination of individuals, roles, or groups. Each message supports RSVP for quick response tracking. Multi-channel delivery ensures messages reach personnel via push, email, and SMS.
- Send to individuals, roles, or entire station groups
- RSVP feature for quick yes/no responses
- Track who read and responded to each message
- Push, email, and SMS delivery per message
- Message history and search
- Available in web app and all mobile apps
Real-Time Chat
Spin up 1-on-1 chats or group conversations instantly. Full message history is preserved and searchable. Chat integrates with the dispatch area for real-time coordination during active incidents.
- 1-on-1 and group chat support
- Full conversation history
- Integrated dispatch area chat
- Real-time delivery and read receipts
- Available on web, iOS, and Android
- Department and user identification
Push-To-Talk Voice Channels
Replace expensive radio systems with Resgrid's built-in voice channels. Create up to 50 named channels, see how many people are listening on each one, and communicate from any device with a data connection — desktop, laptop, iOS, or Android.
- Up to 50 named voice channels per department
- See active user count per channel in real time
- Works on desktop, laptop, iOS, and Android
- Worldwide reach — only a data connection needed
- Low cost compared to traditional radio systems
- Effective for mobile and distributed workforces
Connected Communication
Messaging integrates with dispatch, groups, roles, and notification rules for seamless operational communication.
Dispatch
Groups
Roles
Mobile Apps
Notifications
Workflows
Calendar
REST API