Events & Venues

Resgrid for Event & Venue Operations

Concerts, festivals, fairs, races, and stadium events: dispatch medical and security teams across the grounds, see every roving unit on a live map, and walk away from every event with a defensible incident record. Resgrid is the ops platform for companies that produce and staff large events.

Free for up to 10 users & units • No contracts • Set up in about 15 minutes

Event operations problems every producer knows

You assemble a temporary workforce, run a small city for a weekend, and get judged on how fast help reaches row 40 — then the lawyers ask for the paperwork.

Radio rentals and dead zones

Renting fleets of two-way radios for every event costs thousands, channels saturate during peak incidents, and half the crowd noise makes traffic unreadable.

Temporary teams, zero ramp-up

Medical, security, parking, and stage crews assembled days before doors. They've never worked together, and there's no time to train them on complex software.

Where's the nearest medic?

A collapse in the pit, a fight at gate C — ops can't see which roving team is closest, so response runs on shouted radio calls and guesswork.

Liability lives on paper

Incident reports scrawled at 1 AM after teardown. When the claim arrives months later, the documentation is thin, late, and contradictory.

How Resgrid solves it

Stand up a professional dispatch operation for each event on the phones your staff already carry — and keep the record forever.

Event incident dispatch

Ops center creates calls — medical, security, lost child, damage — with location and priority, and dispatches the right team by zone or role. Every incident tracked from open to clear.

Live map of every unit

Roving medics, security teams, and carts report GPS via the Responder and Unit apps. Dispatch sends the closest unit, not the loudest one on the radio.

Push-to-talk without the rental truck

Resgrid's PTT add-on turns phones into radios with up to 50 channels and worldwide reach. Stop renting handhelds for every show; keep channels clean per function.

Event staffing & scheduling

Build shifts per event, let staff sign up and set availability, and dispatch only who's on duty. Shift-based alerting handles multi-day festivals cleanly.

Evidence-grade incident records

Field teams attach GPS-stamped notes and photos to every call in the moment. Timestamps, actors, and actions build an audit trail while the incident happens.

Post-event reporting

Export complete incident records as PDF for clients, venues, insurers, and counsel. Analytics show incident volumes by type and hour for staffing the next event.

Replace the per-event scramble

Every event currently means renting hardware, printing forms, and rebuilding coordination from scratch.

What you use today

Examples

Typical cost

Included in Resgrid

Two-way radio rentals

Handheld fleets per event

$30–$60 per radio / event day

PTT add-on on staff phones

Paper incident forms

Clipboards, end-of-night reports

Late & indefensible

GPS-stamped digital logs with photos

Staff scheduling spreadsheets

Excel, SignUpGenius, group texts

Hours per event + no-shows

Shifts, sign-ups & availability

Ops trailer whiteboard

Grease boards, T-cards

No record after teardown

BigBoard live ops display

Group chat sprawl

WhatsApp per department

Free, but unsearchable

Organized messaging by team & zone

A 40-radio, 3-day festival commonly burns $4,000–$7,000 in radio rentals alone. Resgrid replaces rentals, paper, and spreadsheets with one platform you keep between events — and scale down in the off-season without losing data.

What event operators get back

Faster response in the crowd, lower per-event costs, and documentation that survives the claim.

$2K–$7K

typical radio rental savings per festival

Seconds

to dispatch the closest team

100%

of incidents documented in the moment

Minutes

to onboard temporary staff

Time back

  • New staff install an app and join their zone — no radio etiquette training
  • Closest-unit dispatch from the live map replaces radio round-robins
  • Incident reports finish themselves during the event, not after teardown
  • Post-event client reports export in minutes, not days

Budget back

  • Eliminate or shrink per-event radio rental contracts
  • Downgrade entities between event seasons without losing history
  • Defensible incident records reduce claim exposure and settlement pressure
  • Incident analytics right-size medical and security staffing for future events

Savings estimates based on typical radio rental rates and event staffing workloads; results vary by event size and season length.

Run the next show like a dispatch center

Set up before your next event: build zones, load staff, test PTT. Your ops trailer gets a live map, and your counsel gets a paper trail.

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