Security & Patrol
Dispatch calls to guards, track patrol vehicles live, document every incident with photos and timestamps, and hand clients professional reports. Resgrid is the dispatch backbone for security operations that outgrew radios and paper DARs.
Free for up to 10 users & units • No contracts • Set up in about 15 minutes
Contract security lives and dies on accountability — proving to clients that posts were covered, patrols happened, and incidents were handled.
Dispatch runs on radio calls and trust. Supervisors can't see vehicle and officer positions across sites, and clients ask questions you can't answer with data.
Daily activity reports on paper or scattered apps arrive late, illegible, or not at all. When a client disputes an incident, the documentation isn't there.
Post schedules juggled in spreadsheets mean uncovered posts get discovered by the client before the scheduler.
Guard management platforms charge per officer per month — a real cost when margins per post are thin and headcount fluctuates by contract.
Dispatch, GPS accountability, incident documentation, and scheduling in one platform priced for fluctuating rosters.
Dispatch alarm responses, patrol requests, and incidents to officers, vehicles, or site teams with priorities and full lifecycle tracking from creation to clearance.
Patrol vehicles report AVL through the Unit app or dedicated GPS hardware via built-in Traccar integration. Officers update statuses from the Responder app.
Officers attach timestamped, GPS-tagged notes and photos to calls from their phones. Incident records become evidence-grade instead of end-of-shift recollections.
Export complete call records with logs, photos, and timelines as PDF. Anonymous export links let you share incident reports with clients securely.
Build post schedules, manage shift trades, and see coverage gaps before clients do. Shift-based dispatch alerts only on-duty officers.
Workflow automations escalate unacknowledged calls and notify supervisors automatically. Query operations in natural language — 'which units are at the Northgate site?'
Security operators typically pay per-guard pricing across multiple point solutions. Resgrid covers the operational core in one platform.
What you use today | Examples | Typical cost | Included in Resgrid |
|---|---|---|---|
Guard management platform | Silvertrac, Trackforce, GuardTek | $10–$25 per officer / mo | Dispatch, statuses & reporting |
Fleet GPS tracking | Samsara, Verizon Connect | $25–$40 per vehicle / mo | Traccar hardware GPS + Unit app AVL |
Paper DARs & incident forms | Clipboards, Word templates | Late, lost & illegible | GPS-tagged digital logs with photos |
Scheduling spreadsheets | Excel, When2Work | $0–$2,000 / yr + gap risk | Shifts, trades & coverage visibility |
Radio-plus-phone dispatch | Manual logs, group texts | No audit trail | Full call lifecycle with timestamps |
A 25-officer operation commonly spends $5,000–$12,000+ per year across guard management and tracking tools. Resgrid's entity pricing typically lands well under that — and scales down when contracts end.
Documented response times and professional incident reports aren't just operations — they're your sales pitch at renewal time.
typical yearly software savings
of incidents documented with GPS proof
to produce a client incident report
posts uncovered without warning
Savings estimates based on typical published per-officer pricing of guard management and fleet tracking tools; results vary by operation size and contract mix.