Volunteer & Paid-On-Call Fire

Resgrid for Volunteer Fire Departments

Know who's responding before the truck rolls. Resgrid gives volunteer and paid-on-call departments modern alerting, responder accountability, scheduling, and records — without enterprise pricing or contracts. Built by volunteer firefighters who lived the problem.

Free for up to 10 users & units • No contracts • Set up in about 15 minutes

The problems every volunteer department knows

Volunteer departments run on donated time and tight budgets, but are still expected to staff apparatus, document training, and answer calls around the clock.

Who's coming in?

The tones drop and nobody knows if the engine will have a driver. Officers make staffing decisions blind, waiting at the station to see who shows.

Aging alerting tech

Voice pagers with dead spots, phone trees, and group texts that half the roster mutes. Critical call details get lost between dispatch and the responder.

Paperwork eats volunteer hours

Training rosters, certification expirations, ISO audit prep, and duty schedules live in binders and spreadsheets that only one person understands.

Budgets built on fundraisers

Per-seat software pricing designed for career departments doesn't work when your budget comes from pancake breakfasts and a line item the county fights over.

How Resgrid solves it

One platform that alerts your members, shows you who's responding, and keeps your records straight — on the phones your members already carry.

Instant multi-channel alerting

Calls go out simultaneously by push notification, SMS, email, and voice telephone call. Import dispatches automatically from your county's CAD via email or API — no dispatcher workflow changes required.

Responding-status accountability

Members tap one button: responding to station, responding to scene, or unavailable. Officers see live counts and ETAs before deciding whether to request mutual aid.

BigBoard station display

Put a TV in the bay showing the active call, who's responding, unit statuses, and a live map. Everyone who walks in knows the situation at a glance.

Training & event management

Schedule drills, meetings, and work details with RSVP tracking. Attendance records accumulate automatically — ISO audit and LOSAP documentation stops being a scramble.

Certification tracking

Track every member's certifications and qualifications with expiration dates. Know instantly who's current on Firefighter I/II, EVOC, or medical credentials.

Duty shifts & availability

Run duty crews, sign-up boards, and standby schedules. Members set availability from their phones; shift-based dispatch can alert only who's on duty.

Retire the patchwork

Most volunteer departments stitch together four to six separate tools. Resgrid replaces them with one platform and one bill — or no bill at all.

What you use today

Examples

Typical cost

Included in Resgrid

Responder alerting app

IamResponding, Active911, Bryx

$800–$1,600 / yr

Dispatch, alerting & responder statuses

Scheduling software

Aladtec, eSchedule, When2Work

$1,000–$3,000 / yr

Shifts, duty crews & availability

Group texting & phone trees

GroupMe, WhatsApp, call-down lists

Free, but unmanaged

Built-in messaging with delivery tracking

Training & cert records

Binders, Excel, Google Sheets

Hours of volunteer time

Certifications, calendar & attendance

Station status board

Whiteboards, magnet boards

Always out of date

BigBoard live wall display

Document storage

Filing cabinets, shared drives

Scattered & unsearchable

Documents, logs & call attachments

Typical combined spend: $2,000–$5,000 per year in subscriptions plus hundreds of volunteer admin hours. Resgrid is free for up to 10 entities and pay-as-you-go after that — one platform, one price.

What your department gets back

Time your officers spend on software juggling and paperwork is time not spent training, recruiting, or with their families.

$2K–$5K

typical yearly software savings

5–10 hrs

admin time saved per week

15 min

from signup to first alert

$0

to start — free tier & no contracts

Time back

  • No more calling around to find a driver — responder ETAs answer the staffing question automatically
  • Training attendance and LOSAP records build themselves as events happen
  • One roster to maintain instead of re-entering members into every separate tool
  • Certification expirations surface before they lapse, not during an audit

Budget back

  • Replace paid alerting and scheduling subscriptions with one platform
  • Free tier covers small stations; pay-as-you-go entity pricing scales with your roster, not vendor tiers
  • Nonprofit first-responder discounts and a 17% annual billing discount
  • Self-host the open-source platform for free if you have the IT capacity

Savings estimates based on typical published pricing of common alerting and scheduling tools and reported admin workloads; your results depend on department size and current stack.

Your members already carry the hardware

Resgrid turns the phones in your members' pockets into a modern alerting and accountability system. Start free tonight — be running before the next call drops.

Open source • Self-host or let us host it • Cancel anytime