Resgrid vs AngelTrack
AngelTrack is a cloud platform for small and mid-size ambulance, NEMT, and fire services, with CAD, a NEMSIS-certified ePCR, billing, and a facility booking portal, priced by monthly call volume. Resgrid covers operations with per-entity pricing that doesn't change as your call volume grows.
The quick take
Choose AngelTrack if you need
- A NEMSIS v3.5 certified ePCR and billing in the same system as dispatch
- A facility portal where hospitals and nursing homes book trips, see ETAs, and upload PCS forms
- State auto-uploaders and a built-in timeclock
Choose Resgrid if you need
- Pricing tied to your roster and fleet, not to how many calls you run
- Native iOS and Android apps for crews and rigs, with optional push-to-talk
- Field-level PHI encryption with step-up MFA and a BAA
- An open-source platform you can self-host
Two ways to price an ambulance operation
How Resgrid compares to AngelTrack for ambulance and medical transport services.
| Capability | Resgrid | AngelTrack |
|---|---|---|
| Primary focus | Operations: dispatch, crews, fleet, readiness, communications | All-in-one: CAD, ePCR, billing, scheduling, fleet, HR, and fire records |
| ePCR | Not included — works alongside the ePCR you choose | Included, NEMSIS v3.5 certified |
| Billing | Facility and contract invoicing via the Business Ops add-on; no insurance claims | Included; works with any clearinghouse |
| Facility booking portal | Not included — dispatchers enter requests, or partners create calls through the REST API | Included, with live ETAs and PCS form upload |
| Crew scheduling | Shifts, trades, availability, and certifications | Crew scheduler and timeclock |
| Apps | Web, plus native Responder and Unit apps for iOS and Android | Cloud, browser-based |
| Open source / self-hosting | Yes — Apache 2.0, Docker images | No (proprietary SaaS) |
| Pricing model | Per entity (users & units), not tied to call volume; free up to 10 entities | Monthly tiers by call volume, published: from $778/mo (up to 450 calls) to $2,988/mo (up to 4,000 calls); $300/mo volunteer and startup plan |
| Contract | No long-term contract | Month-to-month, no contract required |
Where Resgrid is different
AngelTrack bundles clinical and billing tools; Resgrid concentrates on the operation and plays well with the clinical and billing tools you pick.
- Grow your call volume, not your bill
- Resgrid prices by the people and units in your system. A busy month or a new facility contract doesn't move you into a higher tier.
- Native apps and push-to-talk
- Crews run the Responder and Unit apps on iOS and Android, with optional push-to-talk that replaces a carrier PTT plan.
- PHI protection you switch on
- Advanced Data Protection adds field-level encryption, step-up MFA, and PHI-free alerts, and it's what lets Resgrid sign a BAA with you.
- Open source and self-hostable
- Run Resgrid in our cloud or your own. The platform is Apache 2.0 licensed, so you are never locked in.
Healthcare data, protected
With the Advanced Data Protection add-on, Resgrid is ready for PHI:
- Field-level AES-256-GCM encryption with a per-department key
- Step-up MFA before anyone reveals protected data
- Generic, PHI-free push, SMS, email, and voice alerts by default
- Protected Workflows to your EHR as FHIR R4 or HL7 v2, with a hash-chained disclosure log
- A HIPAA Business Associate Agreement once the add-on is enabled
Keep your ePCR, add Resgrid for operations
If your ePCR and billing already work, Resgrid can run dispatch, crews, readiness, and contract invoicing beside them, and send approved call details to those systems through Protected Workflows.
Talk to us about integration options →Information about AngelTrack comes from its public website and published sources, reviewed September 2026. Features and pricing change, so confirm details with the vendor. AngelTrack and other product names are trademarks of their respective owners; Resgrid is not affiliated with them. Spot something out of date? Let us know.
Pricing that doesn't penalize a busy month
Start free with up to 10 users and units, and see your whole operation on one board before your next shift change.