Resgrid vs Traumasoft
Traumasoft is an all-in-one platform built for private EMS, with CAD, ePCR, billing, scheduling, and fleet in one system. Resgrid focuses on the operations layer — dispatch, crews, readiness, and contract invoicing — with public pricing, an open-source core, and PHI protection you can switch on yourself.
The quick take
Choose Traumasoft if you need
- One vendor for CAD, ePCR, and insurance billing and revenue cycle
- Clinical documentation and claims in the same database as dispatch
- Built-in modules such as a bed manager and AI-assisted chart QA
Choose Resgrid if you need
- Dispatch, AVL, scheduling, and readiness without replacing the ePCR and billing vendor you already use
- Published pricing, a free tier, and no long-term contract
- An open-source platform you can self-host, with your data always exportable
- Standards-based hand-offs — FHIR R4, HL7 v2, JSON, or XML — to facilities, your ePCR, or billing
Operations platform vs all-in-one suite
How Resgrid compares to Traumasoft for private ambulance and interfacility transport operators.
| Capability | Resgrid | Traumasoft |
|---|---|---|
| Primary focus | Operations: dispatch, crews, fleet, readiness, communications | All-in-one private EMS platform: CAD, ePCR, billing, scheduling, fleet, HR |
| ePCR | Not included — works alongside the ePCR you choose | Included; vendor states NEMSIS compliance |
| Insurance billing / revenue cycle | Not included — facility and contract invoicing via the Business Ops add-on | Included |
| Dispatch | Scheduled and emergent calls, custom priorities, statuses, and multi-channel alerts | CAD built for private EMS and NEMT |
| AVL | Unit app plus Traccar-compatible GPS hardware | GPS / AVL module |
| EHR integration | FHIR R4 and HL7 v2 via Protected Workflows, with SMART Backend Services auth | Hospital and EHR integrations listed; specifics not published |
| Open source / self-hosting | Yes — Apache 2.0, Docker images | No (proprietary, cloud) |
| Ownership | Independent | Private equity growth investment from Serent Capital (2024) |
| Pricing | Published per-entity pricing; free up to 10 users & units; not priced by call volume | Quote-based |
Where Resgrid is different
Resgrid doesn't try to be your ePCR or your billing office. It makes the operation around them faster, more visible, and easier to prove.
- Best of breed, not all or nothing
- Keep the ePCR and billing partner your crews and coders already know. Resgrid runs dispatch, scheduling, fleet, and readiness, and hands structured data to them in standard formats.
- Prices you can read before you call
- Entity-based plans and add-on prices are on our pricing page. There's a free tier to pilot with and no long-term contract.
- Open source and portable
- The Resgrid platform is Apache 2.0 licensed. Run it in our cloud or your own, and keep full access to your data if your needs change.
- Contract invoicing from real times
- Business Ops turns a closed call into facility invoice lines from unit status times, per-call fees, and mileage, with online payment into your own Stripe account.
Healthcare data, protected
With the Advanced Data Protection add-on, Resgrid is ready for PHI:
- Field-level AES-256-GCM encryption with a per-department key
- Step-up MFA before anyone reveals protected data
- Generic, PHI-free push, SMS, email, and voice alerts by default
- Protected Workflows to your EHR as FHIR R4 or HL7 v2, with a hash-chained disclosure log
- A HIPAA Business Associate Agreement once the add-on is enabled
Use Resgrid with your ePCR and billing vendor
Many operators keep a dedicated ePCR and billing platform and run day-to-day operations in Resgrid. A Protected Workflow can send approved call details to that system when a call closes, so crews don't enter them twice.
Talk to us about integration options →Information about Traumasoft comes from its public website and published sources, reviewed September 2026. Features and pricing change, so confirm details with the vendor. Traumasoft and other product names are trademarks of their respective owners; Resgrid is not affiliated with them. Spot something out of date? Let us know.
Run a leaner operation
Put every rig on the map, fill this week's schedule, and see what your operation looks like in Resgrid. Free for up to 10 users and units.