Resgrid vs ZOLL Dispatch
ZOLL Data Systems offers ZOLL Dispatch, a cloud CAD, alongside its long-running RescueNet Dispatch, the emsCharts ePCR, and ZOLL Billing — a full clinical and revenue suite from a large medical-device company. Resgrid gives ambulance operators an open, publicly priced operations platform that works with whichever ePCR and billing tools they choose.
The quick take
Choose ZOLL Dispatch if you need
- One vendor for CAD, ePCR, and billing
- Unit recommendations ranked by proximity and traffic
- A facility-to-provider interfacility request queue (Mobile Care Connect add-on)
Choose Resgrid if you need
- Published pricing and a free tier instead of an enterprise quote
- Crew scheduling, certifications, messaging, and incident command in the core platform
- FHIR R4 and HL7 v2 hand-offs, with field-level PHI protection and a BAA
- An open-source platform you can self-host
Enterprise suite vs open operations platform
How Resgrid compares to ZOLL Dispatch for ambulance and interfacility transport operations.
| Capability | Resgrid | ZOLL Dispatch |
|---|---|---|
| Product line | One platform: Dispatch, Responder, Unit, IC, and BigBoard apps | ZOLL Dispatch (cloud CAD), RescueNet Dispatch (legacy), ZOLL Respond app, emsCharts ePCR, ZOLL Billing |
| Deployment | Hosted cloud, or self-hosted with Docker | ZOLL Dispatch: cloud, browser-based. RescueNet Dispatch: on-premises or ZOLL-hosted |
| ePCR and billing | Not included — hand off to your systems through Workflows | Available as ZOLL emsCharts and ZOLL Billing |
| Interfacility requests | Scheduled calls entered by dispatch or created through the REST API | Mobile Care Connect add-on for facility request queues |
| Unit recommendations | Live map with unit statuses and locations | Units ranked by proximity and traffic |
| Mobile apps | Responder and Unit apps for iOS and Android | ZOLL Respond for iOS and Android |
| Ownership | Independent | ZOLL Medical, owned by Asahi Kasei since 2012 |
| Open source | Yes — Apache 2.0 | No (proprietary) |
| Pricing | Published per-entity pricing; free up to 10 users & units | Quote-based |
Where Resgrid is different
ZOLL is strongest when you buy the whole clinical and revenue suite. Resgrid is built to be the operations layer beside any of them.
- Know the cost before the demo
- Resgrid plans and add-ons are priced on our website, with a free tier for up to 10 users and units and no long-term contract.
- Operations in one subscription
- Dispatch, AVL, crew scheduling, certifications, messaging, and incident command come in the core platform instead of separate product lines.
- Open hand-offs to any vendor
- Protected Workflows send FHIR R4, HL7 v2, JSON, or XML to the ePCR, billing, or EHR system you choose, not only the ones from the same vendor.
- Open source and self-hostable
- Run Resgrid in our cloud or on your own servers. The platform is Apache 2.0 licensed.
Healthcare data, protected
With the Advanced Data Protection add-on, Resgrid is ready for PHI:
- Field-level AES-256-GCM encryption with a per-department key
- Step-up MFA before anyone reveals protected data
- Generic, PHI-free push, SMS, email, and voice alerts by default
- Protected Workflows to your EHR as FHIR R4 or HL7 v2, with a hash-chained disclosure log
- A HIPAA Business Associate Agreement once the add-on is enabled
Information about ZOLL Dispatch comes from its public website and published sources, reviewed September 2026. Features and pricing change, so confirm details with the vendor. ZOLL Dispatch and other product names are trademarks of their respective owners; Resgrid is not affiliated with them. Spot something out of date? Let us know.
See your operation on an open platform
Set up your service in about 15 minutes and put every rig on the map. Free for up to 10 users and units.