EMS & Ambulance
Dispatch runs, track rigs, manage 24/7 crew schedules, and keep certifications current — in one platform. Resgrid handles the operational side of EMS so your ePCR only has to handle patient care.
Free for up to 10 users & units • No contracts • Set up in about 15 minutes
Whether you're a municipal third service, a private ambulance company, or a volunteer rescue squad, the operational problems look the same.
Crew schedules with holdovers, partial shifts, and last-minute sick calls managed by phone calls and a laminated calendar at the base.
Supervisors can't see unit locations and statuses in real time, making post moves, backup decisions, and response promises to facilities guesswork.
EMT and paramedic certs, CEUs, and driver credentials expire quietly in a spreadsheet until a lapsed card becomes a compliance and billing problem.
Separate scheduling, AVL, paging, and messaging subscriptions eat into reimbursement-driven margins that are already tight.
Operations, logistics, and communications in one system that complements — not replaces — your ePCR.
Create and dispatch calls with priorities, addresses, and notes. Alert crews by push, SMS, and email simultaneously. Track every run from dispatch to clear with full timestamps.
AVL from the Unit app on the dash tablet or dedicated GPS hardware via Traccar. Supervisors see every unit's location, status, and crew on one map.
Build 12s, 24s, and rotating patterns. Crews pick up open shifts, request trades, and set availability from their phones. Shift-based dispatch alerts only who's on.
Track EMT, paramedic, CPR, and driver credentials with expiration dates per member. See at a glance who's current, who's lapsing, and who can staff which unit.
Messaging, group chat, and optional push-to-talk keep crews, supervisors, and admin on one system with delivery tracking — not scattered across personal group texts.
Call volumes by type and time period, unit activity logs, and PDF exports for contract reporting, board meetings, and system status reviews.
Resgrid consolidates the operational tools around your ePCR — scheduling, tracking, dispatch, and communications.
What you use today | Examples | Typical cost | Included in Resgrid |
|---|---|---|---|
Crew scheduling software | Aladtec, Crew Sense, ShiftBoard | $1,500–$5,000 / yr | Shifts, trades & availability |
AVL / GPS tracking | Samsara, Verizon Connect, Zoll Road Safety | $25–$40 per rig / mo | Unit app AVL + Traccar hardware GPS |
Paging & crew alerting | Active911, IamResponding, pagers | $800–$1,600 / yr | Multi-channel dispatch & alerting |
Push-to-talk service | Zello Work, carrier PTT plans | $6–$10 per user / mo | PTT add-on with worldwide reach |
Cert tracking spreadsheets | Excel, Google Sheets, wall charts | Admin hours + lapse risk | Certifications with expirations |
Typical combined spend: $4,000–$10,000+ per year for a mid-size service. Resgrid replaces the stack with entity-based pricing that scales with your roster — and your ePCR keeps doing what it does best.
In a reimbursement-driven business, every consolidated subscription and recovered admin hour lands directly on the bottom line.
typical yearly software savings
scheduling admin saved weekly
fleet visibility on one map
lapsed certs sneaking up on you
Savings estimates based on typical published pricing of common EMS scheduling, AVL, and alerting tools; results vary by service size and current stack. Resgrid is an operations platform and does not store patient care records.